Spa Receptionist Job at Movenpick Hotel by Accor Careers

Mövenpick Hotel is Looking to Hire the following Staff- Spa Receptionist Job at Movenpick Hotel by Accor Careers

About Mövenpick Hotel

Mövenpick Hotels & Resorts is a Swiss hotel management company headquartered in Baar, Switzerland. It is fully owned by AccorHotels since the September 2018 acquisition from former shareholders Mövenpick Holding and the Saudi-based Kingdom Group.

Job Description

The Spa Front Desk Receptionist’s responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

Position Snapshot

Position- Spa Receptionist
Company- Mövenpick Hotel
Job Type – Full Time
Location- Ras al-Khaimah, United Arab Emirates

Based Currency- AED
Last Date to Apply- Valid Until Vacancy Fill

Job Responsibilities

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Ensure individualized guest service through acknowledging and responding to their needs and expectation
  • Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
  • Deal with Spa guest and member queries
  • Manager booking system by booking and cancelling appointments
  • Provide advice on the facilities to guests and potential members
  • Issue robes, lockers and towels
  • Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
  • Proudly promote the hotel facilities, looking for opportunities to enhance ag guest’s stay through up-selling

Job Requirements

  • Should have min. 2 years experience as Spa Receptionist in a reputed Spa
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Multi-lingual i.e. Russian/ Arabic language would be a plus 
  • Service focused personality is essential; experience is an asset
  • Experience in spa retail sales

Spa Receptionist Job at Movenpick Hotel by Accor Careers

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