Senior Sales Manager Job At Etisalat Careers | Dubai UAE

Etisalat Careers is Looking to Hire Following Staff – Senior Sales Manager Job At Etisalat Careers | Dubai UAE

About Etisalat

Emirates Telecommunication Group Company PJSC, doing business as Etisalat, is a Emirati-based multinational telecommunications services provider, currently operating in 16 countries across Asia, the Middle East and Africa. It is the 18th largest mobile network operator in the world by number of subscribers.

About Role

Senior sales managers take the lead in handling sales operations in the organization. They supervise the activities performed by the junior sales management team. It is their responsibility to maximize the potential of the sales team, establish sales plans, and justify these plans to superior management.

1- Senior Sales Manager
Job Type :- Full Time
Location:- Dubai, UAE

Job Responsibilities

  • Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities.
  • Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat.
  • Executes overall sales strategy and develops compelling plans for each account with awareness on importance and strategic impact for Etisalat.
  • Tracks, analyses and understands customers? business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions.
  • Gathers and processes of customer related market intelligence and reports findings to Industry Sales Manager and Senior Manager Enterprise Sales.
  • Identifies accesses and manages key decision makers and key influencers in the purchasing process. Keeps up to date with industry trends, Etisalat products & solutions and technology and service developments.
  • Manages entire sales cycle including customer profiling, account planning, lead generation. Leads development of sales proposals tailored to address customer requirements by interfacing with Pre-Sales Support.
  • Effectively manages negotiations with customers; finalizes proposals/ contracts with customers, closes and signs deals.
  • Coordinates all related sections (especially Service Delivery) to ensure smooth and efficient processing, delivery and implementation of sold services within required deadlines and with required level of quality.
  • Overall customer satisfaction by coordinating all customer facing activities and proactively initiate ideas on potential improvement programs. Provides thorough after-sales services and proficiently handles issues & problems.
  • Complete processing of all customer inquiries/ complaints received by customer or by Customer Care center by coordinating with related sections to ensure efficient and prompt processing and solution.
  • Generates new sales opportunities and effectively prioritizes sales activities and communicates threats. Communicates and addresses customer needs and proposes development of specific products & solutions to appropriate sections.
  • Coordinates with team of Account Managers and oversees all daily sales and service activities with respective customers.
  • Organizes and leads cross-functional teams on ad-hoc basis to address specific customer issue or requirements.

Job Requirements

  • Bachelor?s Degree in Marketing/ Business Administration.
  • 3-4(Sales Manager)4-5(Sr. Sales Manager) years experience in sales/ key account management

Senior Sales Manager Job At Etisalat Careers | Dubai UAE

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