Voco Hotel is looking to hire the following Staff – Reservations Supervisor Jobs in UAE | Voco Career
UAE Job Vacancies – Voco Hotel is looking to hire following staff. Reservations Supervisor Jobs in UAE ,Dubai
About Voco Hotel (Company)
Voco is an international hotel brand, owned by the InterContinental Hotels Group. Since launching in 2018, voco has opened hotels in the UK, Australia, United Arab Emirates and Saudi Arabia. The name voco is derived from the Latin word meaning ‘to invite’ or ‘to come together.
The Reservations Supervisor is responsible for ensuring that the reservations team achieves or exceeds monthly sales targets. This individual will also ensure that our guests enjoy exceptional customer service and memorable experiences when visiting our properties. Reservation Associate’s performance.
Position- Reservations Supervisor
Hiring Organization- Voco
Job Type :- Full Time
Location:- Dubai, United Arab Emirates
Based Currency :- AED
Last Date to Apply: Valid Until Vacancy Fill
Reservations Supervisor Jobs in UAE – Voco Hotel by IHG Careers
- Accordingly Monitor and check daily Reservation Agent’s bookings to ensure accurate set-up of room reservations in Opera System.
- Ensure all incoming reservations from different channels such as: Telephone, Email, Website, Central
- Additionally Reservations System (CRS) On-line Travel Agencies are inputted, retrieved and replied daily.
- Basically Maximize productivity of Reservations Agents through consistent daily supervision and monitoring the volume of reservations processed per agent.
- Improve Reservations Agents sales techniques and service to clients through constant coaching and training.
- Above all Handle customer queries and complaints relating to Rooms Reservations
- Afterward Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies
- Albeit have a thorough knowledge in the operation of Opera Reservations System with main focus on inputting, retrieving and revising room reservations.
- Another key point To give recommendations to Reservations Manager and Assistant Manager regarding annual performance appraisal of Reservations Agents.
- All in all Support the Reservations Manager and/or Revenue Management leader of the hotel with special projects as required
- Obviously Minimum 2 years call-centre or hotel operations experience, minimum 1 year experience in supervisory role.
- Intermediate knowledge of Microsoft Office
- Advanced in writing and speaking English
- Ability to work both independently and within a team environment.
- Ability to lead and motivate team members.
- A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards
How to Apply for this Job?
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- Fill up your personal, contact, educational, and professional details accurately
- Don’t forget to attach your updated resume or CV along with attractive cover letter
- Click on “Apply Now” button to send your job application to Voco HR recruitment team
Reservations Supervisor Jobs in UAE | Voco Career
Reservations Supervisor Jobs in UAE | Voco Career | Click The below Apply Online to start our job application
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