Order Management Specialist Job Vacancies in Abu Dhabi

Luxoft Careers is Looking to Hire Following Staff – Order Management Specialist Job Vacancies in Abu Dhabi

About Luxoft

Luxoft is built by Luxofters. Every member of our global team forms part of the backbone of our business, so we make sure to support the continual development of our dedicated workers. In addition, we build highly effective teams that are incubators of unparalleled accomplishment.

Job Description

You will have a chance to grow your technical, financial and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Position Snapshot

Positions- Order Management Specialist
Company:- Luxoft
Schedule :- Full Time
Location:- Abu Dhabi, United Arab Emirates

Based Currency :- AED
Last Date to Apply: Valid Until Vacancy Fill

Job Responsibilities

  • Responsible to manage the CMDB for all International services
  • Responsible to evaluates the accuracy of CI in the CMDB tool; Assists auditors in the review of process compliance; Enforces policies; Ensures interfaces take place with other ITSM processes, internal functions
  • Responsible to fix all CMDB related audit points within agreed timelines
  • Proven experience in defining / enhancing the below Configuration Management key practices using Industry standards and best practices:
  • Establish and maintain a configuration model
  • Establish and maintain a configuration repository and baseline
  • Maintain and control configuration items by comparing with relevant monitoring tools
  • Produce status and configuration reports to the relevant stakeholders
  • Verify and review integrity of the configuration repository
  • Responsible to coordinate initial identification of CIs within the sections of IT and other group functions and drive to eliminate the manual feed as much as possible
  • Responsible to Identify and fix the gaps in the configuration management process based on audits / assessments
  • Responsible to provide the CMDB data to facilitate Impact Assessment for IM & CRs and to ensure that implemented Changes are authorized
  • Responsible for all new CIs are added to the database and regular housekeeping of the CM database
  • Responsible to signals and reports any deviation detected in IT from the status and/or composition as registered in the CMDB
  • Good experience with ServiceNow and HP uCMDB tools

Job Requirements

  • Minimum Bachelor’s Degree in Business, Computer Science, Information Systems or equivalent experience, Master’s preferred
  • ITIL Certification and/or COBIT Certification is must
  • Excellent communication skills – written and verbal
  • Minimum 5 yrs. of experience in Configuration Management, Reporting Analysis and Analytics, 3+ years of project management responsibilities.
  • Extensive knowledge of dashboards/ reporting and communication theory/practice and the ability to apply it.
  • Strong knowledge of the aligned line of business in a bank, KPI Reporting and Management
  • Awareness of project management methodologies, business process management skills in a cross-functional environment

Order Management Specialist Job Vacancies in Abu Dhabi

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