DoubleTree Hotel Careers is Hiring the following Staff- Operations Manager Job at DoubleTree Hotel in Dubai
About DoubleTree Hotel
DoubleTree by Hilton is an American hotel chain managed by Hilton Worldwide. DoubleTree has been the fastest growing Hilton brand by number of properties since 2007, and by number of rooms from 2007 to 2015
Job Description
An Operations Manager is responsible for the effective operational management of the overall hotel so Department achieves and exceeds its revenue and Guest satisfaction targets.
Position Snapshot
Position- Operations Manager
Company- DoubleTree Hotel
Job Type :- Full time
Location:- Dubai, United Arab Emirates
Based Currency :- AED
Last Date to Apply: Valid Until Vacancy Fill
Job Responsibilities
- Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
- Assist the development of meaningful, achievable hotel budgets and other short and long-term hotel strategic goals
- Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
- Respond to audits that are completed by the company to ensure continual improvement is achieved
- Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations
- Comply and exceed hotel and company Service Standards
- Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action
- Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
- Seek and respond to Guest feedback to achieve positive outcomes and high levels of customer satisfaction
- Hold regular briefings and communication meetings with the HOD team
Job Requirements
- A degree or diploma in Hotel Management or equivalent
- Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
- Experience in managing budgets, revenue proposals, and forecasting results
- In-depth knowledge of the hotel/leisure/service sector
- Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and exceed targets
- Accountable and resilient
- Ability to work under pressure
Operations Manager Job at DoubleTree Hotel in Dubai
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