Officer Soft Services Support Job At FAB Careers | Abu Dhabi UAE

FAB Careers is Looking to Hire Following Staff – Officer Soft Services Support Job At FAB Careers | Abu Dhabi UAE

About FAB

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customized experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

About Job

This role is responsible for all Soft Services related inquiries such as day to day operations, supplier/contractor relations, business request arrangements, assists Soft Services Manager in all assigned work and efficiently coordinates other task pertaining to Soft Services Unit.

1- Officer Soft Services Support
Job Type :- Full Time
Location:- Abu Dhabi, UAE

Job Responsibilities

  • Conducting site visits for checking of cleaning standards if maintained and other maintenance and concerns
  • Creating quality audit reports towards the conducted site visits and following up for the works to be done.
  • Handling of Soft Services related queries (UAE and International)
  • Cross check all related to cost (manpower, carpet shampooing, hygiene items, plants maintenance, etc.)
  • Checking and assisting on maintaining and managing of service contract pertaining to Soft Services Unit
  • Preparing business cases, ECDs, approval notes
  • Coordination with vendor and requester for the execution of services and job completion (i.e. carpet shampooing, pest control, deep cleaning)
  • Keeping up-to-date tracks/records of manpower details (cleaners, office boys/girls, waitress, etc.)
  • Filing/keeping documents related to Soft Services Unit
  • Assist accounts on gathering and providing data for the special allowances of Soft Services outsource staff provided by the bank
  • Assist accounts on gathering and providing data for the special allowances of Soft Services outsource staff as well as collation of outsourced staff details from other unit
  • Coordinates with requester, vendor and GCCC for providing and gathering of access card of Soft Services staff
  • Responsible for verifying and processing of invoices pertaining to Soft Services Unit
  • Creating Unit Budget for the succeeding year
  • Tracking of unit’s budget against expenditure
  • Administering and coordinating all helpdesk call and ensure to close as per SLA – TAT
  • Identifying a way for cost saving for the unit
  • Provides evidences pertaining to KRI
  • Create, review and/or update the SLA, RCSA, BIA, BCP of the Unit
  • Create, review and/or update unit’s Policy and SOP
  • Took part in meetings and providing of documents towards internal and external audits
  • Arrange and coordinate meetings
  • Ensures that all required management reports and MIS are updated periodically
  • Tracking and validating Waste Management trip sheet reports and MIS
  • Contribute on the savings strategy related to Soft Services Unit and department/company strategic objectives and values
  • Oversee, guide and provides advice to colleagues and outsourced staff in their respective duties

Job Requirements

  • Bachelor’s Degree holder
  • Administrative related experience
  • Background in Hospitality industry is a plus
  • Computer literate (MS Office, Email, Spreadsheets)
  • Good interpersonal skills
  • Effective communication within team and external team
  • Able to work independently and efficiently to meet deadlines
  • Stress resistant/ can work under pressure
  • Time flexible and can-do multitasking
  • Professional in handling concerns or complaints

Officer Soft Services Support Job At FAB Careers | Abu Dhabi UAE

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