Latest Cargo Jobs 2022 | Contact Center Agent Jobs in UAE

Etihad Airways is Looking to Hire Following Staff – Latest Cargo Jobs 2022 | Contact Center Agent Jobs in UAE

About Etihad Airways

Etihad Airways is the second flag carrier airline of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates. The name Etihad is Arabic for ‘United’

Job Description

Perform, coordinate and execute sales activities to existing and prospect customers, to achieve sales targets goals and to ensure achievement of Company revenue objectives.

Position Snapshot

Position- Contact Center Agent (Cargo)
Company- Etihad Airways
Job Type :- Full time
Location:- Abu Dhabi, United Arab Emirates
Based Currency :- AED
Last Date to Apply: Valid Until Vacancy Fill

Job Responsibilities

  • Maintain and promote professional and courteous client relations by managing prompt and accurate telephone, e-mail or internal and external customers to ensure successful sales execution
  • Comply with set standards of customer service in order to increase sales and ensure customer confidence, satisfaction and loyalty
  • Quote, negotiate and propose offers or special terms and conditions to customers to increase sales according to Company strategy and guidelines
  • Implement upselling strategies to customers to increase sales volumes and profitability
  • Receive and implement instructions from sales and marketing to ensure adoption of marketing and sales best practices
  • Collect, review and address premium customer requests to develop specific offers at the best price for the client to ensure successful sales execution
  • Update own sales and negotiation techniques to effectively approach the client and improve sales results

Job Requirements / Skills

  • Minimum High School certification or anything above
  • No previous work experience required
  • Arabic speaker is required 
  • Strong English Communication skills (Oral and Written)
  • Strong experience in MS Office Suite

Latest Cargo Jobs 2022 | Contact Center Agent Jobs in UAE

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