Rixos Hotels Careers is hiring the following Staff – Telephone Operator Jobs in UAE | For Male/Female
1- Telephone Operator
Hiring Organization: Rixos Hotels
Employment Type: Full Time / Permanent
Location: Abu Dhabi, United Arab Emirates
Base Salary : AED
Date Posted: 09/March/2023
Telephone Operator Job Description:
The Telephone Operator helps people direct telephone calls. He/She may use computerized telephone directories to find telephone numbers that callers request and make connections for calls. These calls include long distance, overseas and local. The Operator employed by businesses may answer all incoming calls.
- Receive each guest call in a professional and friendly manner.
- Maintain effective communication with all related department to ensure smooth service delivery.
- Handle every query in a polite and courteous manner and exceed guest expectations.
- Ensure guests are greeted by name upon calling as per Rixos Standards.
- Maintain an up to date knowledge of the hotel and local services.
- Maintain an awareness of guest profile through the guest profile system.
- Complete management’s long distance call vouchers and record them on the traffic sheet.
- Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.
- Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
- Take messages for guests and management as per the required standard
- Relevant experience as a Telephone Operator or similar
- Highly responsible & reliable
- Excellent communication skills, both written and verbal required
- Pleasant personality and positive attitude
About Company (Rixos):
Established in 2000, Rixos Hotels is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner.Rixos Hotels luxury hotel chain that promotes the spirit of traditional Turkish hospitality and services.
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
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