Chalhoub Group Careers is Looking to Hire Following Staff – Shop Manager At Chalhoub Group Jobs Based in Dammam Riyadh
About Chalhoub Group
Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region.
Job Description
The shop manager’s responsibilities include driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such as daily revenue and salaries. An outstanding shop manager should be able to ensure the smooth operations and maximum profitability of a shop.
1- Shop Manager
Job Type :- Full Time
Location:- Dammam, Riyadh
Job Responsibilities
- You will drive in-store CX initiatives
- Plan succession of team members in terms of readiness
- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
- Offer store support including concessions, real-time as per business needs
- Act as the key point of contact with back-office operations
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..
- Ensure store team is working towards the same goal
- Promote omni-channel sales
- Increase the store revenue target vs actual
- Increase sell-through at full price
- Provide input to what’s working well, what’s not working well and feedback
Job Requirements
- Degree in business administration or a related field preferred.
- Previous experience in a management or retail position
- Strong leadership and management skills.
- Excellent communication skills, both verbal and written.
- Good interpersonal and conflict resolution skills.
- Strong customer focus and decision-making skills.
Shop Manager At Chalhoub Group Jobs Based in Dammam Riyadh
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