Apply for United Arab Emirates Jobs Vacancies – Service Advisor Jobs Vacancies in Sharjah | Al Futtaim Careers
Job Details:
Position– Service Advisor
Employment Type: Full Time / Permanent
Location: Sharjah, United Arab Emirates
Base Currency : AED
Description:
A Service Advisor is the main point of contact for customers looking to get their car serviced at a dealership or auto repair shop. They work closely with Service Technicians and explain pricing details of repairs with clients as needed.
Job Responsibilities:
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Clear explanation of the job done and invoice and guide to the cashier.
- Promotion of value added services
- Resolution of Customer concerns at the earliest time and ensures satisfaction.
Candidate Requirements
- Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
- Technical knowledge provides up-to-date technical information in response to customer inquiries.
- Excellent customer service, willing to go the extra mile.
- Strong English communications skills, Arabic speaker an added advantage!
About Company ( Al Futtaim ):
The Al-Futtaim Group is a large conglomerate based in Dubai, United Arab Emirates. Al-Futtaim Group operates as a holding company. The Company through its subsidiary provides auto and commercial finance, banking and insurance, and real estate services.
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these job was originally posted by Al Futtaim Careers site
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