Emirates Careers is Looking to Hire Following Staff – Security Service Analyst Jobs in Dubai | Emirates Careers
Senior Security Service Analyst Job Details:
|Average Salary||AED 16,667 per month|
|Employment Type||Full Time|
|Location||Dubai, United Arab Emirates|
|Expiry Date||Mon, 27 Feb 2023|
Senior Security Service Analyst Job Description:
A security analyst works to protect a company’s network and proprietary and sensitive information. The security analyst will identify and correct flaws in the security system, create procedures for IT employees to follow, and improve the overall security system.
- Analyze incidents/alerts from EMS to ensure that potential problems are proactively detected and fixed before they cause business impact.
- Conduct detailed impact analysis, capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested.
- Take end to end responsibility for all problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders.
- Escalate problems that age and are resulting in recurring incidents for the business.
- Ensure that the SLOs and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels.
- Ensure that operational monitoring, escalation and renewal terms agreed with external suppliers through UCs is adhered to and to protect the interests of Emirates IT in a manner consistent with the contract terms.
- Support and review IT Service Continuity plans, testing and strategy for all IT services provided to the Group, to verify their validity and efficiency.
- Assess and improve the process maturity / adherence of Incident, Problem, and Change Management processes and provide relevant senior management dashboards.
- Degree in a subject relevant to IT. ITIL / COBIT or similar certifications.
- Advanced training certifications may be advantageous.
- The ability to work in a high-stress environment.
- Excellent verbal and written communication skills, interpersonal, and teaching skills.
- Good anticipation, analytical, and problem-solving skills.
Emirates is one of two flag carriers of the United Arab Emirates. Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, which is owned by the government of Dubai’s Investment Corporation of Dubai.
Security Service Analyst Jobs in Dubai | Emirates Careers
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