Majid Al Futtaim Careers is hiring the following Staff – Receptionist Jobs in Dubai | Majid Al Futtaim Careers
1- Receptionist
Hiring Organization: Majid Al Futtaim
Employment Type: Full Time / Permanent
Location: Dubai, United Arab Emirates
Base Salary : AED
Date Posted: 10/March/2023
Nationality: Any
Receptionist Job Description:
They greet visitors, answer phone calls, and run errands while maintaining professional composure throughout interactions with customers or potential clients
Responsibilities:
- Receiving calls at the reception and assigning to the right team member, and taking down customer’s message and ensuring the customer is called back accordingly.
- Greeting and welcoming customers professionally and ensure every visit is registered and assigned to the right team member
- Execute adhoc data entry and data enrichment tasks within the lead and customer journey touch points to support sales and CRM functions.
- Ensure leads are accurately registered and assigned to the sales team based on the rotation chart.
- Immediately report any poor levels of cleanliness, maintenance issues, behavioral concerns or anything that may affect the image of the organization and the customer journey to the line manager or Head of CRM.
- Meticulous and an eye for detail to ensure brokers and agents are not left unattended to avoid interacting with the existing or potential customers.
- Dealing with incoming/outgoing post and ensure it is logged accordingly.
- Complete lead management from generating the lead to measuring/analyzing performance of the leads whilst being dealt with the sales team.
Requirements/Experience/ Skills:
- Bachelor’s degree in Business Administration or relevant discipline
- Prior experience as a receptionist or in a related field.
- Consistent, professional dress, and manner.
- Excellent written and verbal communication skills.
About Company (Majid Al Futtaim):
Majid Al Futtaim is an Emirati holding company based in Dubai. As of 2015, it owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa with operations . Majid Al Futtaim Ventures is a group of companies that offer amenities such as cinemas, leisure and entertainment, financial services, fashion and healthcare and JVs in facility management and food and beverages. Majid Al Futtaim Ventures is a unit of Majid Al Futtaim (MAF) Group.
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