Hilton Hotel & Resorts Careers is Looking to Hire Following Staff – Receptionist Job At Hilton Hotel & Resorts | Riyadh SA
About Hilton Hotel & Resorts
Hilton Hotels & Resorts is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company Hilton. The original company was founded by Conrad Hilton.
About Role
Duties of a Receptionist may include: Greeting and welcoming guests and providing them with a positive first impression of the organization. Directing guests and answering their questions. … Complying with procedures, rules, and regulations on keeping a safe and clean reception area.
1- Receptionist
Job Type :- Full Time
Location:- Riyadh, SA
Job Responsibilities
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
Job Requirements
- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Previous experience in cash handling
Receptionist Job At Hilton Hotel & Resorts | Riyadh SA
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