UAE -American Hospital Jobs Vacancies 2023 – Patient Relations Executive Jobs in Dubai
Patient Relations Executive:
Hiring Organization: American Hospital
Job ID: 1457
Job Category: Administration and Support
Employment Type: Full Time / Permanent
Location: Dubai, United Arab Emirates
Salary : AED 8,000 per month
Job Description:
Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly. Conducts patient satisfaction surveys and issues accordingly analysis reports to manager for review and approval.
Job Responsibilities:
- Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly.
- Conducts patient satisfaction surveys and issues accordingly analysis reports to manager for review and approval.
- Responds to patients’ needs and assists them in completing their transactions at the different hospital departments.
- Answers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between departments when required.
Candidate Requirements
- Bachelor degree in Healthcare Management / Business Management or related field
- 1 year experience in similar job
- Excellent communication skills
- Good analytical skills
- Accommodating Character
- Very good knowledge of written and spoken Arabic, English and French
- Proficient knowledge in the use of Microsoft Office.
About Company ( American Hospital ):
A premier private healthcare provider in the Middle East, American Hospital, part of Mohamed & Obaid Al Mulla Group, was established in 1996 with the goal of providing world-class medical service to the community. The American Hospital Association is a health care industry trade group. It includes nearly 5,000 hospitals and health care providers. The organization, which was founded in Cleveland, Ohio in 1898, with offices in Chicago, Illinois and Washington, D.C. is currently headquartered in Chicago.
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