Operations Manager Job in Dubai UAE | AT DHL Careers

DHL Careers is Looking to Hire Following Staff – Operations Manager Job in Dubai UAE | AT DHL Careers

About DHL Careers

DHL is an international Umbrella brand and trademark for courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year.

Job Description

An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.

1- Operations Manager
Job Type :- Full Time
Location:- Dubai UAE

Job Responsibilities

  • Manage day-to-day business of operations department by ensuring operational system, processes and infrastructure are in place.
  • Enable performance and exception management, as well as, generation of new solutions and opportunities for best Customer experience.
  • Provide operational support to staff with proper coaching and training on subject with proper delegation of work.
  • Standardize the operational processes and, ensure department KPI’s are in place and, targets are met by developing continuous improvement culture within the team.
  • Collaborates with team, identifies gap and assess opportunities to improve operational process for seamless business execution.
  • Administer positive atmosphere within the team by upholding DGF values.
  • Adherence to QMS (Quality Management system) and drive continuous process improvement and automation mindset.
  • Accelerate digitalization in line with company strategy.
  • Maintain credible, professional relationship with internal, external Customers, channel partners and Vendors.
  • Conduct periodic performance review and develop open and constructive feedback culture within the team.

Job Requirements

  • Graduate / Masters, preferably in logistics and supply chain management.
  • Proficient in People management & Leadership skills
  •  Proficient Communication skills
  • Negotiating & Conflict management skill
  • Entrepreneurial Outlook
  • Commercial and operational leadership skills.

Operations Manager Job in Dubai UAE | AT DHL Careers

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