DHL Careers is Looking to Hire Following Staff – Operations Manager Job in Dubai UAE | AT DHL Careers
About DHL Careers
DHL is an international Umbrella brand and trademark for courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year.
Job Description
An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
1- Operations Manager
Job Type :- Full Time
Location:- Dubai UAE
Job Responsibilities
- Manage day-to-day business of operations department by ensuring operational system, processes and infrastructure are in place.
- Enable performance and exception management, as well as, generation of new solutions and opportunities for best Customer experience.
- Provide operational support to staff with proper coaching and training on subject with proper delegation of work.
- Standardize the operational processes and, ensure department KPI’s are in place and, targets are met by developing continuous improvement culture within the team.
- Collaborates with team, identifies gap and assess opportunities to improve operational process for seamless business execution.
- Administer positive atmosphere within the team by upholding DGF values.
- Adherence to QMS (Quality Management system) and drive continuous process improvement and automation mindset.
- Accelerate digitalization in line with company strategy.
- Maintain credible, professional relationship with internal, external Customers, channel partners and Vendors.
- Conduct periodic performance review and develop open and constructive feedback culture within the team.
Job Requirements
- Graduate / Masters, preferably in logistics and supply chain management.
- Proficient in People management & Leadership skills
- Proficient Communication skills
- Negotiating & Conflict management skill
- Entrepreneurial Outlook
- Commercial and operational leadership skills.
Operations Manager Job in Dubai UAE | AT DHL Careers
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