Customer Support Clerk Jobs in Saudi Arabia

Job Purpose:

Excellent Opportunity for Customer Support Clerk in Dammam. The Customer support interacts with sales, applications, operations, purchase, stores and outside agencies to ensure that orders are effectively processed and communicated to customer.
1- Customer Support Clerk
Full Time
Saudi Arabia – Dammam
Salary: SAR 61,916 per month

Job Responsibilities:

• Open every order in the system.
• Cover reception in the absence of the receptionist.
• Cover the overflow of incoming telephone calls when reception cannot answer.
• Attend to walk in customers.
• Data base management of incoming orders.
• Support management in the collection and processing of order data.
• Support purchasing in material sourcing.
• Status reports for clients on weekly bases, including physically checking where the job is, this has to be broken down further by rig.
• Preparing the movement of inventory reports for Aramco
• Assist dispatch to ensure correct product to correct client.
• Scan and data store soft copies of job files
• clarify request on technical issues to & fro from our engineering department & customer via Email, Phone & Fax
• Receive and respond to calls/E mails/visits from clients in the absence of the allocated sales engineer.

Job Requirements:

• Bachelor’s degree/Diploma.
• 0 – 3 years’ experience

Common Interview Questions:

• Why are you interested in this job?
• Tell me about yourself/your work experience?
• Why do you want this job?
• What hobbies do you have outside of work?
• Why should I hire you?
• What are your salary expectations?
• Why are you the right fit to succeed in this role?

How to Apply:

• You can apply via official website (Official Portal)
• Select the position you are looking for.
• Before apply read all the job details, responsibilities, requirements.
• Fill up your personal, contact, educational, and professional details accurately
• Don’t forget to attach your updated resume or CV along with attractive cover letter
• Click on “Apply Now” button to send your job application HR recruitment team.

About Company:

The Olayan Group is a multinational enterprise established in 1947 by Suliman S. Olayan, with an actively managed portfolio of global investments. The group’s primary parent company, Olayan Investments Company Establishment, is headquartered in Vaduz, Liechtenstein