Majid Al Futtaim – Customer Service Officer Jobs in Dubai

Majid Al Futtaim – Customer Service Officer Jobs in Dubai

Employment Type: Full Time
Location: Dubai, United Arab Emirates

Job Responsibilities:

Customer Service Officer with exceptional communication skills and a good work ethic. As a Customer Service Officer, your responsibilities will include answering customer questions and providing support

  • Deliver exceptional customer service at all times.
  • Ensure the day to day Snow Park operation is managed effectively, closely overseeing the Snow Park Team Leaders to ensure their key tasks are met.
  • When required manage the day to day operation, ensuring rotations, breaks and lunches are organized as set out in the Snow Park SOP.
  • Maintain and organize the uniform for the Snow Park team.
  • Ensure proficient up to date knowledge of Ski Dubai products, promotions and services.
  • Handle guest complaints, queries and security issues, advise the Duty Manager on removal of unwanted guests and escalate appropriately.
  • Keep your workplace safe, clean and presentable at all times; manage the clean co team effectively to ensure the highest standards of cleanliness at all times.
  • Review the daily financial figures using the flash report to keep a track of the daily numbers, both guests and revenue.

Job Requirements:

  • Fluent in English.
  • Flexibility in terms of working hours.
  • Good communication skills.
  • Supervisory skills
  • Team Player
  • First Aid awareness.
  • Health & Safety awareness.
  • Minimal computer skills ( Excel / Word )
  • Customer service orientated
  • Lively, fun outgoing personality

About Company:

Majid Al Futtaim Ventures is a group of companies that offer amenities such as cinemas, leisure and entertainment, financial services, fashion and healthcare and JVs in facility management and food and beverages. Majid Al Futtaim Ventures is a unit of Majid Al Futtaim (MAF) Group.

Hiring OrganizationMajid Al Futtaim
Job LocationDubai, United Arab Emirates
Date PostedApr-16-2023
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Majid Al Futtaim - Customer Service Officer Jobs in Dubai

Majid Al Futtaim – Customer Service Officer Jobs in Dubai

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*these job was originally posted by Majid Al Futtaim Careers site……