ADIB Careers is Looking to Hire Following Staff – Help Desk Jobs in Abu Dhabi | ADIB Careers
United Arab Emirates – Hiring Help Desk Jobs Description
Job Description:
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Job Responsibilities
- Maintaining a high level of service attitude towards customers.
- Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.,
- General administrative work which may include preparation of memos, customer letters, filing etc.,
- Delivery of cheque books and ATM cards to customers
- Handling and delivering captured card issues on account of customers
- Delivery of covered cards to customers
- Delivery of returned cheques to customers
- Perform any other responsibilities entrusted by Branch management from time to time.
Job Requirements
- Knowledge of ADIB’s Retail & institutional Banking products & services
- knowledge of ADIB’s Operational Policies & Procedures
- Knowledge of UAE banking practices , regulations & risks
- Thorough Knowledge of all the Regulations issued by Central Bank of UAE
- Fair knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
Company Overview:
Abu Dhabi Islamic Bank PJSC is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates. First Abu Dhabi Bank (FAB) ranked first by total assets among listed commercial banks in the United Arab Emirates (UAE), exceeding 272 billion U.S. dollars. Meanwhile, the total assets of Emirates National Bank Dubai (ENBD) amounted to just over 187 billion U.S. dollars.
| Job Title/ Position | Help Desk |
| Company/ Hiring Organization | ADIB- Abu Dhabi Islamic Bank |
| Location | Abu Dhabi, United Arab Emirates |
| Employment Type | Full Time |
| Date Posted | Feb/07/2023 |
| Base Salary | AED |
| Education | Relevant Degree/Diploma/High School |
Help Desk Jobs in Abu Dhabi | ADIB Careers
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these job was originally posted by ADIB Careers site
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