Sofitel Careers is Looking to Hire Following Staff – Guest Service Representative Jobs in Dubai | Sofitel Careers
United Arab Emirates – Apply for Guest Experience Officer Jobs Description – Dubai
Job Description:
From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.
Job Responsibilities
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Job Requirements
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
Company Overview:
Sofitel Hotels & Resorts are a French hotel chain of luxury hotels based in Paris, France, and owned by Accor since 1980. Founded in 1964 in France, Sofitel quickly developed worldwide to reach more than 200 properties
| Job Title/ Position | Guest Experience Officer |
| Company/ Hiring Organization | Sofitel Hotels & Resorts |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full Time |
| Date Posted | Feb/08/2023 |
| Base Salary | AED |
| Education | Relevant Degree/Diploma/High School |
Guest Service Representative Jobs in Dubai | Sofitel Careers
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these job was originally posted by Sofitel Careers site
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