Hyatt Careers is Hiring the following Staff- Guest Relations Officer Jobs in Dubai | Hyatt Hotel Jobs 2023
Hyatt Job Details:
Position: Guest Relations Officer
Job Type : Full Time | Permanent
Location: Dubai, United Arab Emirates
Base Currency: AED
Guest Relations Officer Job Description:
Guest relations managers are responsible for maintaining open lines of communication between staff and guests. Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.
Job Responsibilities
- You will be responsible to provide an excellent and consistent level of service to your customers.
- The Guest Relations Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Job Requirements:
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience in hotel operations.
- Good customer service, communications and interpersonal skills are a must.
About Hyatt Hotel?
Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties
Global Hyatt Corporation is one of the leading luxury hotel companies in the world. Owned by the Pritzker family of Chicago, Hyatt manages or licenses the management of more than 210 hotels and resorts (with a total of more than 90,000 rooms) in 43 countries around the world.
Guest Relations Officer Jobs in Dubai | Hyatt Hotel Jobs 2023
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these job was originally posted by HyattHotel Careers site
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