Front Office Supervisor Jobs in Dubai | Sofitel Careers
Job Profile:
Employment Type: Full Time
Location: Dubai, United Arab Emirates
Job Category: Room
Job Purpose:
We welcome you as you are and you can find a job and brand that matches your personality. Company offers a number of Job Vacancies to find the best job for your skills, qualifications.
Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay.
Job Responsibilities:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
- To ensure a proper use of the telephone etiquette as per sofitel standards.
Job Requirements:
- Front Office experience in the hotel.
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
Common Interview Questions:
- Why are you interested in this job?
- Tell me about yourself/your work experience?
- Why do you want this job?
- What hobbies do you have outside of work?
- Why should I hire you?
- What are your salary expectations?
- Why are you the right fit to succeed in this role?
About Company:
Sofitel Hotels & Resorts are a French hotel chain of luxury hotels based in Paris, France, and owned by Accor since 1980. Founded in 1964 in France, Sofitel quickly developed worldwide to reach more than 200 properties.
| Hiring Organization | Sofitel Hotels & Resorts |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Apr-21-2023 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Front Office Supervisor Jobs in Dubai | Sofitel Careers
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Disclaimer
*these job was originally posted by Sofitel Careers site..
