Novotel Careers is hiring the following Staff – Front Office Agent Saudi Arabia Jobs | Novotel Hotel
1- Front Office Agent
Hiring Organization: Novotel Hotel
Employment Type: Full Time / Permanent
Location: Jeddah, Makkah, Saudi Arabia
Date Posted: 06/March/2023
Apply Before: 18/March/2023
Nationality: Any
Base Salary : SAR
Front Office Agent Job Description:
Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations.
Job Responsibilities:
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
Job Qualification/Experience/Skills:
- Skilled in Front Office operations with the ability to work in a multicultural and diverse environment
- Minimum 1 year of relevant experience
- Penchant for customer service and effectively manage guest complaints
- Excellent English communication skills; both verbal and written
- Knowledge of Micros systems, Opera and Microsoft Software
About Company (Novotel Hotel ):
Novotel is a French midscale hotel brand owned by Accor. Created in 1967 in France, the company grew into what became the Accor group in 1983, and Novotel remained a pillar brand of Accor’s multi-brand strategy. Novotel manages 559 hotels in 65 countries
Description. Novotel caters to business and leisure travelers, with hotels located in the heart of major international cities, business districts and tourist destinations. Novotel manages 559 hotels in 65 countries (2021).
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Front Office Agent Saudi Arabia Jobs | Novotel Hotel
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