Fairmont Hotels Careers is hiring the following Staff – Front Office Agent Jobs in Saudi Arabia | Fairmont Hotels
1- Front Office Agent
Hiring Organization: Fairmont Hotels
Location: Makkah, Saudi Arabia
Employment Type: Full Time
Base Salary : SAR
Date Posted: 14/March/2023
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Front Office Agent Job Description:
Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations.
- Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards.
- Upon check in, register guest, assign rooms and assist guests in completing the registration cards.
- Accommodate special requests whenever possible.
- Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.
- Upon departure of guests, process the guest check out procedures.
- Receive payment from guests. Settle the guest account and give copy of the invoice.
- Handle all front office cashiers activities such as posting charges to guests and exchanging foreign currency according to the procedures.
- At the end of shift, balance their cash float.
- High school diploma or suitable equivalent
- Previous experience in the same role in a luxury hotel is preferred
- Well-groomed, professional appearance
- Outstanding written and verbal communication skills
- Physically agile, and able to stand for extended periods
About Company (Fairmont):
Fairmont Hotels & Resorts is a global chain of luxury hotels that operates more than 70 properties worldwide, with a strong presence in Canada.Fairmont Hotels and Canadian Pacific Hotels merge, forming Fairmont Hotels & Resorts, a leading luxury hotel brand which today has over 65 landmark properties worldwide.Fairmont Hotels & Resorts is merged with the Raffles and Swissôtel brands to create a new luxury hotel powerhouse, FRHI Hotels & Resorts.
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Front Office Agent Jobs in Saudi Arabia | Fairmont Hotels
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