Customer Service Manager Jobs in Dubai | Aramex Careers

Customer Service Manager Jobs in Dubai | Aramex Careers

Aramex has announce Customer Service Manager Vacancy based in Dubai. Qualified/Fresh and Experiences candidates to apply now.

Job Description:

Customer Service Manager | Dubai, UAE
Qualification : High School/ Graduate/ Relevant Degree/Diploma
Job Type: Full time | Highly Paid
Category: Job
Number of Openings:  1
Average Salary: AED 10,500 per month.

Job Purpose:

Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels.

Job Responsibilities:

  • Has intimate knowledge of customer needs and ability to provide solutions.
  • Develop and implement service initiatives to improve the customer experience.
  • Build awareness  of the importance of customer service function across all station’s functions and teams.
  • Analyze sources of service failures, identify probable root causes and recommend solutions.
  • Manage daily customer complaints and ensure timely resolution
  • Ensure that all front line employees receive the needed training to achieve service excellence.

Job Requirements:

  • Bachelor Degree preferably in business or related fields
  • English proficiency
  • Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
  • 3-5 years’ experience in a related field

Common Interview Questions:

  • Why are you interested in this job?
  • Tell me about yourself/your work experience?
  • Why do you want this job?
  • What hobbies do you have outside of work?
  • Why should I hire you?
  • What are your salary expectations?
  • Why are you the right fit to succeed in this role?

How to Apply:

  • You can apply via official website
  • Select the position you are looking for.
  • Before apply read all the job details, responsibilities, requirements.
  • Fill up your personal, contact, educational, and professional details accurately
  • Don’t forget to attach your updated resume or CV along with attractive cover letter
  • Click on “Apply Now” button to send your job application HR recruitment team.

About Company:

Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange.

LocationDubai, United Arab Emirates
Average SalaryAED
Job RollSelective
Date PostedMay-12-2023
Employment TypePermanent , Full Time
Salary UnitMonthly
Customer Service Manager Jobs in Dubai | Aramex Careers

Customer Service Manager Jobs in Dubai | Aramex Careers

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*these job was originally posted by Aramex Careers site..