Customer Care Executive Jobs in Abu Dhabi | NMC Careers

NMC Careers is hiring the following Staff – Customer Care Executive Jobs in Abu Dhabi | NMC Careers

1- Customer Care Executive

Hiring Organization: NMC
Employment Type: Full Time
Location: Abu Dhabi, United Arab Emirates
Base Salary : AED
Date Posted: 17/March/2023
Nationality: Any

About Company (NMC):

NMC Healthcare is the most trusted and the largest private healthcare company in the UAE for over 40 years. With a dedicated team of doctors, nurses, allied health and support personnel, NMC owns and manage numerous healthcare facilities in the UAE and Oman, treating millions of patients every year. The company has specialized verticals that include Multi-Specialty Care, Maternity and Fertility, Long-Term and Home Care, Medical Centers, Day Surgery Centers, Operations and Management. 

Customer Care Executive Job Description:

To provide a range of reception intake and associated administrative services pertaining to incoming patients.The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate


  • Greets patients or their families and finds out the nature of their enquiry.
  • Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. 
  • Communicates all information to Floor Supervisor on daily basis. 
  • Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education. 
  • Investigates patient/visitor concerns and implements appropriate courses of action. 

Requirements/Experience/ Skills:

  • Preferably a graduate in any discipline. 
  • Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system is preferable. Interest to work in a Hospital related environment.
  • Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills. 

Also Check : UAE Jobs

Customer Care Executive Jobs in Abu Dhabi | NMC Careers

Customer Care Executive Jobs in Abu Dhabi | NMC Careers

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these job was originally posted by NMC Careers site