Call Center Agent Jobs in Dubai | American Hospital Careers

American Hospital Careers is hiring the following Staff – Call Center Agent Jobs in Dubai | American Hospital Careers

1- Call Center Agent

Hiring Organization: American Hospital
Employment Type: Full Time / Permanent
Location: Dubai, United Arab Emirates
Salary : AED

Call Center Agent Job Description:

Call center representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

Job Responsibilities:

  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.

Job Qualification/Experience/Skills:

  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Fluency in multiple languages may be desired.

About Company (American Hospital):

A premier private healthcare provider in the Middle East, American Hospital, part of Mohamed & Obaid Al Mulla Group, was established in 1996 with the goal of providing world-class medical service to the community. The American Hospital Association is a health care industry trade group. It includes nearly 5,000 hospitals and health care providers. The organization, which was founded in Cleveland, Ohio in 1898, with offices in Chicago, Illinois and Washington, D.C. is currently headquartered in Chicago

Also Check : UAE Jobs

Call Center Agent Jobs in Dubai | American Hospital Careers

Call Center Agent Jobs in Dubai | American Hospital Careers

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these job was originally posted by American Hospital Careers site