SITA Careers is Looking to Hire Following Staff – Account Manager Job in Jeddah Saudi Arabia | SITA Careers
About SITA
SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments
Job Description
The account manager role is to ensure that client needs are understood and satisfied. They build and manage client relationships, collect information, and ensure that company offerings meet the individual needs of clients.
1- Account Manager
Job Type :- Full Time
Location:- Jeddah, Saudi Arabia
Job Responsibilities
- Drive all sales activities as per short- and long-term objectives and manage the accounts
- Collaborate and support the (virtual) team involved in account management to ensure sustainable and profitable growth
- Develop maintain and execute ongoing Account Development Plans reviews to ensure full alignment focus and quality on priorities that all growth potential is identified and addressed
- Manage and build relationships with clients; become the trusted advisor/consultant for them; ensure customer loyalty and highest level of customer satisfaction
- Gain deep understanding of the customer’s business needs and use this to identify opportunities and plan for the continued development of SITA’s business
- Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their business
- Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up to date
- Identify resource needs from other functions plan and engage resources manage the team effectively
- Maintain clear visibility of the status of all commercial delivery and operational aspects of the account and drive the resolution of issues through the relevant process owners
- Ensure full compliance in all internal and external dimensions of the business
- Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment
Job Requirements
- 7+ years’ experience in sales function; preferably within ATI or IT sector
- Experience in building client relationships at Senior Manager level
- Achieving revenue growth of the client portfolio
- Achieving or exceeding sales targets
- Proven successful experience in business development and pipeline management
- Experience in facilitating and driving account development plans
- Positive customer service experience
Account Manager Job in Jeddah Saudi Arabia | SITA Careers
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