Fairmont Careers hiring the following Staff – Front Office Manager Jobs at Fairmont Hotel Riyadh
Fairmont Job Details:
Position: Front Office Manager
Qualification: Bachelor Degree/Diploma/High School
Salary: Not Disclosed
Job Type : Full Time / Permanent
Location: Riyadh, Saudi Arabia
Job Description:
The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.
Job Responsibilities:
- Consistently offer professional, friendly and engaging service
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed
- Maximize rooms revenue through participating in yield management meetings and implementing\supporting agreed upon Revenue Management strategies and practices
- Handle guest concerns and react quickly, logging and notifying proper areas
- Conduct regularly scheduled departmental meeting
- Manage the departmental budget
- Balance operational, administrative and Colleague needs
Job Requirements:
- Previous leadership experience required
- Previous Property Management System experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
About Fairmont?
Fairmont Hotels & Resorts is a global chain of luxury hotels that operates more than 70 properties worldwide, with a strong presence in Canada. The Fairmont was the first American hotel to offer concierge services. Tom Wolfe, who had trained in Europe, served as the Fairmont’s first concierge from 1974 to 1981.
Front Office Manager Jobs at Fairmont Hotel Riyadh
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