NMC Career is looking to hire the following Staff – Front Office Executive Jobs in Abu Dhabi | NMC Careers
NMC Job Details:
Position: Front Office Executive
Hiring Organization: NMC Healthcare
Qualification: Bachelor Degree/Diploma/High School
Job Type : Full Time / Permanent
Based Currency: AED
Location: Abu Dhabi, United Arab Emirates
Job Description
To provide a range of reception intake and associated administrative services pertaining to incoming patients. The front office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Job Responsibilities:
- Greets patients or their families and finds out the nature of their enquiry.
- Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
- Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education.
- Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
- Communicates all information to Floor Supervisor on daily basis.
- Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
- Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
Job Requirements:
- Preferably a graduate in any discipline.
- Minimum 1-year experience as a receptionist
- Good communication and people skills
- Patient focused; service oriented; patient & understanding.
- Ability to work independently with minimal supervision.
- Reliable, punctual, dependable, and responsive.
About NMC:
The National Medical Commission (NMC) has been constituted by an act of Parliament known as National Medical Commission Act, 2019 which came into force on 25.9. 2020 by gazette notification dated 24.9.NMC Healthcare is the largest private healthcare company in the UAE. Over the last 48 years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the communities it serves.
Front Office Executive Jobs in Abu Dhabi | NMC Careers
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