Front Office Agent Jobs in Dubai | Sofitel Hotel Careers

Sofitel Career | Front Office Agent Jobs Vacancies 2023 – Front Office Agent Jobs in Dubai | Sofitel Hotel Careers

Job Details:

Position: Front Office Agent
Hiring Organization: Sofitel
Qualification: Bachelor Degree/Diploma/High School
Job Type : Full Time / Permanent
Location: Dubai, UAE

Job Description

To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.

Job Responsibilities:

  • Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
  • Maintain cashier float and ensure accurate daily report of all money received
  • Cash hotel guests’ personal and travelers checks and assist with currency exchange
  • Keep abreast of all modifications to accounting policies and procedures
  • Attend to guests’ request of using the service of safety box at all times
  • Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
  • Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
  • Perform the audit balances and prepare all reports for audit in an orderly fashion

Job Requirements:

  • Understanding and ability to work in a multi-cultural environment
  • Able to exercise good judgment with difficult guests


Sofitel Hotels & Resorts are a French hotel chain of luxury hotels based in Paris, France, and owned by Accor since 1980. Founded in 1964 in France, Sofitel quickly developed worldwide to reach more than 200 properties

Front Office Agent Jobs in Dubai | Sofitel Hotel Careers

Front Office Agent Jobs in Dubai | Sofitel Hotel Careers

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