Front Desk Supervisor Job at Hampton Inn by Hilton Hotel

Hilton Hotel Careers is Looking to Hire Following Staff – Front Desk Supervisor Job at Hampton Inn by Hilton Hotel

About Hilton Hotel

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises approximately 2,200 hotels, resorts and vacation ownership properties.

Job Description

A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday.

Position Snapshot

Position- Front Desk Supervisor
Company- Hilton Hotel
Job Type :- Full Time
Location:- Dubai, United Arab Emirates
Based Currency :- AED
Last Date to Apply: Valid Until Vacancy Fill

Job Responsibilities

  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

Job Requirements

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service
  • A relevant supervisory/management certificate/diploma or degree

Front Desk Supervisor Job at Hampton Inn by Hilton Hotel

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