F&B Outlet Manager Job At Accor | Kuala Lumpur Malaysia

Accor Careers is Looking to Hire Following Staff – F&B Outlet Manager Job At Accor | Kuala Lumpur Malaysia

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide. Accor operates in 5,199 locations in over 110 countries.

About Role

A Food and Beverage Manager is a hospitality and tourism professional specialized in forecasting, planning and controlling the ordering of food and beverages for a hospitality property. He also manages the finances related to the whole process of purchasing food and drink for the hotel premises.

1- F&B Outlet Manager
Job Type :- Full Time
Location:- Kuala Lumpur, Malaysia

Job Responsibilities

  • Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
  • Analyze and submit month-end reports and identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
  • Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
  • Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
  • Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
  • Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
  • Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
  • Handle guests’ complaints and comments tactfully and efficiently
  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
  • Attend all briefings, meetings and trainings as assigned by management
  • Perform proper handover and communication to the next shift

Job Requirements

  • Minimum 2 to 5 years of relevant experience in a similar capacity
  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint, POS micro system
  • High degree of professionalism with sound human resources management and business acumen capabilities

F&B Outlet Manager Job At Accor | Kuala Lumpur Malaysia

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