Credit Control Executive Job At DHL | Dubai UAE

DHL Careers is Looking to Hire Following Staff – Credit Control Executive Job At DHL | Dubai UAE

About DHL

DHL is an American international logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

About Role

A Credit Control Officer, sometimes known as Credit Officer, is responsible for recovering money owed by a customer to the organisation. The debts maybe from either business (commercial collection) or individual (consumer collection) customers.

1- Credit Control Executive
Job Type :- Full Time
Location:- Dubai, UAE

Job Responsibilities

  • Actively promote and ensure DHL trading terms and conditions are being adhered to by the customer
  • To contribute knowledge and expertise toward resolving reoccurring billing issues
  • Collection effectiveness from all customers in a timely and professional manner
  • Maintain efficient records of collection activities
  • Drive debt collection, involve in customer interactions (incl customer visits as deemed necessary)
  • Coordinate resolution of sales and customs disputes according to escalation procedures
  • To identify cheque and electric bank transfer allocation issues and coordinate rectification with responsible team
  • Contribute knowledge and expertise toward resolving reoccurring billing issues
  • Monitor credit accounts and report delinquent customers to Team Leader for review and action
  • Monitor credit limit of accounts and ensure proper action is taken
  • To coordinate master data, billing and collection issue resolution with internal and external customers as deemed necessary and in coordination with team leader and supervisor

Job Requirements

  • Effective communication and conversational skills
  • High customer focus and service orientation
  • Advanced MS office knowledge
  • Intermediate Presentation skills
  • Previous Collection experience is preferred
  • Bachelors in Commerce / Accounts

Credit Control Executive Job At DHL | Dubai UAE

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